Printer configuration pages often tell you useful information about a printer, such as its page count or meter, network settings, and toner levels.
To find instructions for printing a configuration page, click on the manufacturer's name on the green bar below. To find instructions for viewing an on-screen page count, click the corresponding link on the sidebar. Check back often for updates.
The printer itself won't tell you how many pages you've printed since replacing the toner cartridge, but the status lights/indicator will give you some idea of when the toner cartridge is starting to approach end of life.
Hi Greg, thanks. The problem is that the indicator light has shown that the black toner needs replacing. However, it wasnt long since I replaced (noted the date on toner). The toner company want to know how many prints I have done, before considering a warranty.
I'm guessing the toner isn't genuine Dell toner? It sounds like this company isn't familiar with that model printer. Unfortunately, the printer won't give you an exact count for that toner cartridge. You can try checking the Dell software, but I doubt that will give you more than an estimate of the toner level. (Instructions for seeing the toner levels from either a Windows PC or a Mac start on page 103 of the user guide.)
One thing to check is the "Non-Dell toner" setting. If your toner isn't genuine Dell toner and this setting is set to "Off" that could be why you're getting the indicator to replace the toner. Try enabling that setting (see page 96 of the manual) and rebooting the printer, and see if the status indicator still shows the toner needs to be replaced.
Dell 1250c Color Printer:
can anyone help... i need to find out how many prints my Dell 1250c has done since I put a new toner cartridge in.
ReplyDeleteThe printer itself won't tell you how many pages you've printed since replacing the toner cartridge, but the status lights/indicator will give you some idea of when the toner cartridge is starting to approach end of life.
DeleteHi Greg, thanks.
ReplyDeleteThe problem is that the indicator light has shown that the black toner needs replacing. However, it wasnt long since I replaced (noted the date on toner). The toner company want to know how many prints I have done, before considering a warranty.
I'm guessing the toner isn't genuine Dell toner? It sounds like this company isn't familiar with that model printer. Unfortunately, the printer won't give you an exact count for that toner cartridge. You can try checking the Dell software, but I doubt that will give you more than an estimate of the toner level. (Instructions for seeing the toner levels from either a Windows PC or a Mac start on page 103 of the user guide.)
DeleteOne thing to check is the "Non-Dell toner" setting. If your toner isn't genuine Dell toner and this setting is set to "Off" that could be why you're getting the indicator to replace the toner. Try enabling that setting (see page 96 of the manual) and rebooting the printer, and see if the status indicator still shows the toner needs to be replaced.